After the project is created, you can set up the administrator in the project management, get the conversation widget code, modify the basic information of the project, and so on. To perform customer service, you need to log in to the business https://chat.twt.com to perform operations.
Setup Administrator
After the project is created, you need to set up the project administrator for the first time. The project administrator is responsible for the end management, invitation customer service, customer service and other work. You can add administrator account in project management-＞ Administrator
Click the Add Management button, enter the mailbox and password in the open pop-up window, and then click Add Now to create it successfully.
Note: The administrator mailbox must never have been added in another project
Modify the administrator account and password
After you successfully add an administrator, you can see the administrator account and password information in the administrator module. Click the Modify button to modify the account and password.
Manage basic Project Information
In the basic information section, you can view information such as the project logo, project name, creation date, expiration date, service version, administrator account, and business login address.
Installation
In the installation module, you can get the website code, conversation page links, set AppSecret and other information.
Login Chat
Login to Chat
After successfully setting up the administrator, you can visit our websitehttps://chat.twt.comLog in to your account at any time.
After logging in, you can enter the conversation page.
Website widge
To install the chat widget on your website via javascript code, simply copy and paste a piece of code into the appropriate place on your website.
Install the website widget
1. Enter the install
2. Then, click Copy Code
3. Paste the code into each page of your site before the ＜/body＞ closing tag, then save and publish.
4. Open your website and refresh the page. The chat entry icon should appear in the lower right corner.
Let's begin our conversation. For more detailed information, please visit https://www.twt.com/chat/help/dai-ma-an-zhuang