Autopilot for Customers
Handles visitors when your team is busy or offline, answers FAQs, and hands off complex cases.
Auto reception- Knowledge base FAQ
- Multilingual communication
- Footer Identification
- Smart forwarding
- Continuous follow-up
AI Agent Automates Support
Let AI Agent handle repeat questions and route complex cases to your team.
Capture customer data
Handle multilingual chats
Detect and convert leads
Sync context for hand off
Answer FAQs instantly
Route support cases
Copilot smart collaboration
Helps agents understand chats, draft replies, and keep answers consistent.
- Suggested reply
- Speech optimization
- Translate as you write
- Session summary
- Knowledge tips
- Auth support
From Live to Always Smart
AI connects knowledge, chat context, customer data, and agents to solve, assist, or hand off each case.
Read intent
Detect language, intent, mood, and context.
Use knowledge
Reply with FAQs, docs, product info, rules, and chat history.
Work Together
Switch between AI, agents, hand off, and follow-up.
Keep Improving
Learn from missed questions, hand offs