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Help Center / Beginner's Guide / Getting Started with Your Community
Getting Started with Your Community
Access your community: Use the desktop or mobile link to enter your community and follow the prompts and log in with your email.
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Function Introduction
Follow the prompts to complete personal information: avatar, gender, birthday, country.
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How it works
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Personal profile
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Improve community information
Community type
This module requires community avatars, community introductions, community rules, modifying community types, and community features (only paid communities have community features) to facilitate users to quickly understand the community.
Avatar
Your avatar is part of your brand identity. Recommended types:
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Brand identity: For creators or organizations with existing brand recognition.
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Theme symbol: Simple and abstract, easy to recognize.
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Character profile: A recognizable image of the founder, IP character, or mascot.
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Series avatars: Seasonal or themed avatars that refresh regularly.
Community features
Features unique to paid communities. Because the vast majority of users' first impression of the community comes from community introductions, excellent community feature introductions can significantly increase users' payment rates.
Actually, it's about doing three things:
1. Reduce users' doubts about paid communities;
2. Enhance users' confidence in community services;
3. Finally, attract users to convert it into action.
The following provides a general idea:
① Introduce yourself and the community
Explain your values through an introduction, so that users have a basic understanding of the service content of this community.
② Display service expectations
Provide a specific introduction to the service content of the community, clearly informing users of the specific knowledge they will gain after joining the community. It is best to convert this information into daily/weekly/monthly content quantities and provide users with basic payment value.
③ Highlight growth expectations
Based on display-based service expectations, if users join the community, you have the ability to significantly improve them in a certain aspect.
④ Show past achievements
It can be the good reputation of past paying users, or the specific value of the services you provide. You need to make users believe that you have proven that you can meet the service expectations and growth expectations mentioned above.
⑤ Urge users to join
Use persuasive language or marketing tactics to improve conversion.
Community rules
Creating clear rules helps members understand boundaries and improves both the quality and efficiency of interactions. Examples of common rules: ①No ads or spam ②No content unrelated to the community topic.
Path: Homepage ➡ Manage Community ➡ Community Homepage ➡ Community Rules
Attention: What kind of community rules are more effective?
To support community leaders, TWT Community provides a rules template. You can also pin the rules as a “top post” so new members see them first when they join.
The specific content of the template is as follows:
(1) Introduction to Community Services Overview
Give new members a quick guide to the services and content your community offers. You can also link to content collections for easier access.
(2) Encouraged behaviors within the community
Clearly state what kinds of contributions are welcome, such as sharing valuable insights or industry content. This encourages engagement and activity.
(3) Prohibited behaviors within the community
List what is not allowed (e.g., off-topic content, ads, or harmful posts) and explain the consequences. This makes moderation more transparent and effective.
Community type
Community offers two types of communities: paid communities and public communities.
Paid community: Users can join after paying the fee, suitable for private domain monetization.
Public community: Everyone can view and post, suitable for interest communication.
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How is works
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Community homepage → Manage
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Community information/community name
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Community Information➡Community Profile
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Community characteristics (unique to paid communities)
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