TWT Chat is TWT's intelligent customer service Chat system, which provides all-weather real-time online communication solutions for global enterprises. With friendly interface design, intelligent automation function and multi-channel support, TWT Chat helps enterprises to efficiently respond to customer needs anytime and anywhere, and optimize customer service experience and sales conversion,Truly realize "enabling every conversation, anytime, anywhere".
Register a TWT account
Can be accessed by visiting our websitehttps://twt.com/chatRegister a TWT account. After entering the website you will see a login/registration page.
After entering the mailbox and clicking Continue, the system will automatically send a verification email to your mailbox. If you do not find this email in your inbox, it is recommended to check it in the trash can. After entering the verification code and setting the password, you can register a TWT account.
Create the first project
After you successfully register your TWT account, you will enter the management console. You need to create a project here before you can provide customer tracking and real-time chat for your website or business.
Click the Create Project button, enter the project name in the open pop-up window, then click the Create Now button to complete the creation.
Project, Console, Agent workspace difference
Project: A business instance of Chat, corresponding to a Chat system. For managing subscriptions, billing, administrators, and more
Chat console: manages the background of the project, does not host daily conversation reception, and is used to create project instances.
Agent workspace: Front Desk application of customer service work, providing customer service